Last updated September 27, 2026. Questions? Email info@tcmcharge.com or call 833-442-4274.
When you call us, request service, or use a form on this site, we collect the information you provide: your name, phone number, email address, vehicle location, vehicle details, and the service you need. If you pay online, payment is processed by our payment provider — we never store your card number on this site.
We use your information to dispatch service to your location, process payments, respond to your messages, and follow up about the service you received. If you opt in, we may send occasional service updates. We do not sell your personal information.
We share information only with the providers needed to run the business: our payment processor, our website host (Webflow), and our dispatch tools. Each is bound to protect your data and use it only to provide their service to us.
This site uses a few cookies: ones that forms and secure checkout need to work (including our payment provider's fraud-prevention cookie), and Google Analytics, which counts visits and shows us which pages people use. Google receives standard browser data such as your IP address and device type to produce those reports; the reports we see are aggregated and do not identify you. You can block these cookies in your browser settings or opt out of Google Analytics with Google's browser add-on at tools.google.com/dlpage/gaoptout.
Service records are kept as long as needed for accounting, warranty, and legal requirements, then deleted. You can ask us to delete your contact information at any time.
You can request a copy of the information we hold about you, ask us to correct it, or ask us to delete it by emailing info@tcmcharge.com. We respond to every request.
Take Charge Mobile Inc. · Austin, TX · info@tcmcharge.com · 833-442-4274
