Stranded right now? Don’t use a form. Call. A human answers 24/7 and a technician rolls out while you’re still on the line.
One number, day or night: 833-442-4274. We serve Austin, Georgetown, Round Rock, New Braunfels, San Marcos, San Antonio, Waco and Dallas-Fort Worth, and we go where tow trucks cannot: parking garages, driveways and the shoulder of I-35.
Tell us where the car is, what you drive and how much charge is left. We give you a price up front: $159.99 from 7 AM to 10 PM, $199.99 overnight, tolls and parking not included.
A trained technician heads your way with a mobile EV charger and calls you with an ETA. Stay with the car if it is safe to, or tell us where you left it and how to find it.
You get up to 10 kWh or one hour of charging, enough to reach the nearest DC fast charger, plus a 12V jump or lockout if you need one. We text a secure payment link. No cash, no app.
Email info@tcmcharge.com or use the form for anything that can wait: fleet and business accounts, the Platinum Access membership, billing questions or anything else. We usually reply the same day. If your EV is stranded right now, skip the form and call 833-442-4274 so a technician can roll out.
