EV roadside
assistance in Texas
Roadside EV charging: we bring the charge to you
Most roadside plans tow a dead EV to a charger. Take Charge Mobile brings the charge to the car instead, with a 12V jump and lockout help included, anywhere from Dallas-Fort Worth to San Antonio, day or night.
Dead 12V battery? We jump it
Yes, you can jump start an electric car, and a 12V jump comes with every charge. A small 12V battery wakes an EV up, so when it dies, the car can seem dead even with charge in the main battery. If it's finished, we'll install your new one, priced on the call.
What a dead 12V looks like
Dark screens
The car won't wake up, or the screens stay dark
Stuck doors
The doors or the charge port won't open
No lights
The lights stay off, even though the car had charge when you parked
Can roadside assistance charge an electric car?
Some can, but most tow you instead. AAA says most companies offer to tow a dead EV to the nearest charging station or dealership, and that EVs generally need a flatbed.
AAA
AAA lists 15 cities where members can ask for roadside EV charging. None of them is in Texas. AAA will tow an EV, and how far depends on your plan.
Tesla Roadside Assistance
Tesla can help when you run out of range, but its page says that isn't a financially covered service. Its owner's manual adds that a tow for running out of range isn't covered by the warranty.
Carmakers' plans
Most carmakers include roadside help for a limited time, typically while the car is under warranty. It usually means a tow, often to the nearest dealer, rather than a charge where the car stopped.
Take Charge Mobile
Call us when the car works and only needs range to reach a fast charger, when a tow truck can't reach it, like in a garage with 7 feet of clearance, or when your plan only tows and you'd rather be charged where you are.
Each plan's line comes from that company's own page.
Locked out of your EV?
Lockout help comes with every charge, so there's nothing extra to pay. Tell us when you call.
EV roadside questions
Straight answers on Tesla Roadside Assistance, AAA EV charging, and jump-starting a Tesla, so you know who to call when your EV stops.
Is Tesla Roadside Assistance free?
Not always. Tesla's policy calls it a complimentary service for cars under an active warranty or Extended Service Agreement, and Tesla covers up to 500 miles of transportation to the nearest Service Center when a warrantable malfunction leaves the car undrivable. Running out of charge isn't a financially covered service, so that cost is yours.
Does Tesla Roadside Assistance charge your car?
Tesla's roadside pages don't list charging your car on the spot. If you run out of range, they say Tesla can assist and arrange transportation, at your own cost. We charge the car where it stopped, enough to reach the nearest fast charger.
Does AAA offer mobile EV charging?
Only in select cities, and none on AAA's list is in Texas. Where it runs, AAA says a member who runs out of charge gets enough boost to reach the nearest charging station or home, at no additional charge. In Texas, we charge EVs where they stopped, anywhere from Dallas-Fort Worth to San Antonio.
Can you jump-start a Tesla?
Yes. Tesla's own instructions use an external power supply, such as a portable jump starter, and the steps differ by model. Our flat charge price includes a 12V jump.
How much does roadside EV charging cost?
With us, $159.99 flat from 7 AM to 10 PM and $199.99 from 10 PM to 7 AM.
