QUESTIONS, ANSWERED

Frequently asked questions

Everything drivers ask before they call. Can’t find your answer? Call 833-442-4274, and a human picks up.

What are the different pricing options?

Same pricing in every market we serve Emergency EV Charge $159.99 for up to 10 kWh or 1 hour (7:00 AM – 10:00 PM). Emergency After-Hours Charge $199.99 (10:00 PM – 7:00 AM). A 12V jump-start is included with any charge if you need one. Take Charge Platinum Access Membership $199.99/yr: priority dispatch, two regular-hours charges included, and additional charges during your membership year at the member rate of $99.99. Parking and toll fees not included. Payment is handled securely online.

What level of training do Field Service Technicians receive?

TCM field service technicians are trained on the manufacturer’s guidelines for proper charging to ensure safety for the driver as well as themselves.

What cities do you currently support?

We serve the I-35 corridor from Dallas/Fort Worth through Austin to San Antonio, including Waco, Georgetown, Round Rock, Lakeway, San Marcos, Bastrop, New Braunfels, and Schertz, plus the DFW metro: Frisco, Plano, and neighbors. One number statewide: 833-442-4274.

Does Take Charge Mobile provide Fleet charging solutions?

Yes! We have fleet charging solutions to meet most EV fleet needs. Contact us to discuss your needs and build a solution.

How much clearance do you need to reach my EV?

As long as there’s 7 feet of clearance, our emergency EV charger can be deployed safely: parking garages, basements and tight city spots included. We go where they can’t tow!

Call 833-442-4274
Available 24/7 · day or night