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The EV Survival Guide

Don’t get stuck without power. Take Charge! Here’s exactly what to do when your EV battery dies, and how to get help fast.

PART 1 / STAY SAFE

Stay calm, stay safe

Pull over safely and turn on hazard lights. Stay inside your vehicle if the area is unsafe. Check your car’s battery level and exact location, and open your emergency kit if available.

PART 2 / GET POWER

How to get power now

1. Tow to the nearest station: slow, expensive, not ideal in remote areas. 2. Call for mobile EV charging: fast and affordable; we bring the charge to you. 3. Roadside assistance: check if your EV plan includes emergency charging.

PART 3 / DEAD ZONES

EV charging dead zones

Charger coverage thins out fast between metros. Know your coverage areas before long trips, and know who to call when the map goes empty.

PART 4 / PRO TIPS

Avoid getting stranded

Start charging before you drop below 20%. Use PlugShare, ChargePoint or your car’s native app. Keep a Level 1 charger in your trunk. Know your EV’s real-world range, especially in cold weather.

Save our emergency number: 833-442-4274, available 24/7 for emergency EV charging in participating areas.

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